Before install Sophos Central Endpoint, user able to access the shared folder (\\10.2.0.12). After install with Sophos Central Endpoint, user cannot access the shared folder (\\10.2.0.12).
We suspect the issue from Sophos Central Endpoint, so we uninstall and remove all Sophos components from the server and reboot it. However, we still receive the same error message.
We have set firewall any to any and check the network all are working fine. We have escalate this issue to Sophos Support, during their remote session on the server, found the issue is not related to Sophos Central Endpoint.
Please advise. Thank you.