Hi everyone,
I have an issue with Work Folders on one of our servers with exactly one user. The user can't sync and will see an error message and an empty work folder on his computer.
The server (Server 2019 Datacenter, 17763.963) shows the following error messages again and again:
Event 3005, SyncShare:
The Windows Sync Share service failed to setup a new sync partnership with a device. Database: \\?\D:\SyncShareState\MyWorkfolders\Metadata; User folder name: \\?\D:\WORKFOLDERS\username; Error code: (0x80041295)
Event 4020, SyncShare:
Http request failed. User: username@domain; Device: Computername; DeviceOS: Windows 10.0; Request: Put-Session; Error code: (0x80041295)
The sync works for all other users on this and other Work Folders servers. The sync was working for this user without issues until some days ago.
I found this KB article: https://support.microsoft.com/en-us/help/3083424/sync-e-metadata-invalid-operation-error-when-work-folders-stops-syncin
This only is about Server 2012 R2, so the hotfix is not the solution here. Any idea what's going wrong?
Edit: the issue started when the user logged on to a new computer with a fresh installation of Windows 10 Enterprise x64 1909.
Best regards,
Windingo